Privacy Policy

Information we collect

We collect personal and health information necessary to provide you with quality care, including your name, contact details, health card number, and medical history.

Information is gathered directly from you, from other healthcare providers involved in your care, and from your interactions with our clinic.

How we use your information

Your information is used to deliver and coordinate care across our primary care, therapy, pharmacy, and mental health services, to communicate with you, and to meet legal and regulatory obligations.

We do not sell your personal information. Sharing only occurs with your consent or where required by law.

Protecting your information

We use administrative, physical, and technical safeguards to protect your information against unauthorized access, use, or disclosure, in compliance with Ontario's Personal Health Information Protection Act (PHIPA).

短訊（SMS）通訊

當您透過網上表格或其他途徑選擇接收短訊時，即表示您同意接收來自 Quaker Hill Medical 的短訊，包括客戶服務相關的短訊。短訊發送頻率不定。可能需支付短訊及數據費用。私隱政策請參閱 https://quakerhillmedical.com/privacy-policy。回覆 HELP 可獲取協助。回覆 STOP 可隨時取消接收任何短訊。

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Quaker Hill Medical. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://quakerhillmedical.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

Your rights

You have the right to access your records, request corrections, and withdraw consent where applicable. To exercise these rights, please contact our clinic directly.